You remember the drill. As a child you would ask, "May I have a glass of chocolate milk?" only to have an adult
respond, “What’s the magic word?” We were constantly reminded of the importance
of saying please. “PLEASE may I have
a glass of chocolate milk?” The other magic word was thank you. It was expected that
if we received the glass of chocolate milk we would say thanks.
As adults have we lost the magic? As adults do we now feel that
we are somehow entitled to receiving products and services from others?
Based on my observations during a recent vacation, it might
appear so. Countless times I overheard adults at restaurants or shops curtly
stating, “I want _______.” or “Give me _______.” Although I’m sure it
embarrasses my family, I can’t help but add my two cents by mumbling under my
breath, “Please?!”
Is it really so hard to say please?
I have seen adults receive something from
another person and not say a word… often not even make eye contact with
the person from whom they received it. By contrast, I’ve observed how servers and
clerks brighten up whenever an appreciative person says, “Thank you so much!”... smiles, and
looks them in the eye to show the words come from a sincere sense of gratitude.
Is it really so hard to say thank you?
We need to remember that those who work hard at providing goods we need or services we require deserve - at the very least - our please
and thank you. Let’s not get so wrapped up in a false sense
of entitlement that we lose the magic, please. Thank you!
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